Premium Services


Do you offer a free service?

Yes. ShowMeLocal offers a Free Plan that allows you to maintain a basic business listing. You can remain on the Free Plan until you are ready to upgrade.

What is ShowMeLocal Premium?

ShowMeLocal Premium is a monthly subscription for businesses that want more than a free listing.

Depending on your package, Premium may include:

  • Business visibility and advertising tools
  • Reputation monitoring and review collection
  • Content creation and posting tools
  • Business listing distribution
  • Contact Hub features
  • Enhanced business listing features
  • SML Agent and selected automation tools

Is Premium only an advertising service?

No. Advertising is one of the products included with Premium, but Premium provides more than ad placement.

Premium packages may also include Reputation Monitoring, Live Posts, Contact Hub, ShowMeLocal Plus listing distribution, website widgets, enhanced listing tools, and AutoInspire.

Which Premium packages are available?

ShowMeLocal offers three paid packages:

Basic includes the core Premium tools, such as upgraded listing features, advertising, reputation tools, Contact Hub, and basic posting.

Deluxe adds more reach and publishing capabilities, including distribution to more than 28 platforms, scheduled posting, two posting platforms, and higher content limits.

Platinum provides the complete toolset, including all supported posting platforms, full SML Agent access, and the most comprehensive advertising options.

Choose a package based on the tools your business needs. Platinum is not only for businesses seeking wider geographic reach; it also provides access to the strongest set of tools.

How does Premium advertising work?

Current Premium packages are available to U.S. businesses. Paid Premium packages include keyword targeting and different levels of geographic advertising:

  • Basic: City advertising and keyword targeting
  • Deluxe: City, county, metro-area and state targeting
  • Platinum: City, county, metro-area, state and national targeting
  • Free: Premium advertising is not included

Ads may appear in prominent positions throughout ShowMeLocal, including search results and related business listing areas.

Is Premium an SEO service?

No. Premium includes listing and visibility tools, but ShowMeLocal does not provide custom SEO services or guarantee search-engine rankings.

Is ShowMeLocal a marketing agency?

No. ShowMeLocal is a business visibility and marketing platform, not a marketing agency.

Premium gives you access to tools for advertising, listing visibility, reputation management, publishing, distribution, and automation. It does not include a dedicated account manager or a custom marketing strategy.

Results depend on factors such as your market, business category, profile quality, customer demand, setup, and ongoing activity.

Do I have to sign a contract?

No. Premium subscriptions are month-to-month and can be canceled at any time.

Cancellations take effect at the end of the current billing period.

Do you offer a free trial?

There is no full Premium trial. You can continue using the Free Plan until you are ready to upgrade.

Some individual products may include preview access. For example, Basic and Deluxe may include a 14-day preview of SML Agent.

How do I subscribe or upgrade?

  1. Log in to ShowMeLocal.
  2. Select the business you want to upgrade.
  3. Click Premium in the dashboard header.
  4. Select the package you want and complete the checkout process.

Your new package and features become available immediately after checkout.

If you already have an active paid subscription, a prorated one-time upgrade charge may apply. The new monthly package price will apply beginning with your next billing cycle.

How do I cancel my subscription?

  1. Log in and select the correct business.
  2. Click Premium in the dashboard header.
  3. Click Cancel Subscription.
  4. Review the cancellation details and the date your subscription will end.
  5. Select all the required confirmation checkboxes.
  6. Click Confirm Cancellation.

Your paid features will remain active until the end of your current billing period. After that date, your business will move to the Free Plan and future subscription charges will stop.

What happens after a downgrade or cancellation?

You keep your current paid features until the end of the current billing period.

After the expiration date, your business moves to the selected lower package or the Free Plan. Tools that are not included with the new package will no longer be available.

Why do I see contact information instead of subscription options?

Some subscriptions are managed by a partner or account manager. In those cases, the Premium area displays the contact information needed to upgrade, downgrade, or cancel instead of self-service options.

Some subscription changes may also require assistance when:

  • A package was created recently
  • The subscription is near the end of its billing period
  • An order requires manual review

Follow the instructions displayed in the Premium area or contact support.

Do you offer refunds?

Subscription charges are not prorated or refunded for unused time. Review the No Refund Policy for complete details.

How do I contact support?

ShowMeLocal does not provide telephone support for Premium subscriptions. Support is available through the ShowMeLocal contact page.

Include:

  • Your business name
  • Your Business ID, if available
  • Your account email address
  • A clear description of your request

For subscription requests, specify whether you want to upgrade, downgrade, cancel, or ask about a billing issue.

For more information, visit the ShowMeLocal Premium FAQ.

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